ProVax Pty Ltd ABN 63 090 684 414 (ProVax) is committed to safeguarding the privacy of your personal information. We are bound by the Privacy Act 1988.

This Privacy Policy explains our personal information handling practices including the types of information which we collect, what that information is used for, and to whom that information may be disclosed. It applies to our personal information handling practices generally as well as to the information collected on this website (www.provax.com, www.flu.org.au, healthyworker.com.au) (Website).

Throughout this Privacy Policy, we refer to your personal information, which means information that identifies you as an individual or from which your identity can reasonably be ascertained. Your name, address and telephone number are examples of personal information.

Personal information
We only collect personal information that is necessary for our functions and activities. For example, we may collect your name in order to reserve you a time at which to receive a vaccine, or we may collect your email address for the purpose of providing you with a consent card and a confirmation of your booking. Generally, we try to collect personal information directly from you, however there are certain situations in which we may collect personal information about you from someone else. In either case, we will take reasonable steps to ensure that you are aware of the purposes for which the information is collected. In certain circumstances we may collect sensitive information such as health information. We will only collect this information with your consent or otherwise in accordance with the law.

When you visit our Website, we may record certain information such as your server address, domain name, and the date and time of your visit. This information is used for statistical and Website administration purposes only. To maintain visitor anonymity, we do not associate this information with records containing personal information.

Personal and/or health information may be collected for these purposes:

• to allocate appropriate time to provide our services to you;
• to ensure an adequate supply of vaccines;
• to account for our activities to our client, your employer;
• to invoice our client, your employer;
• to associate your name with the batch number of the vaccines so that, in extremely rare cases of batch failure, you may be notified;
• to enable us and your employer to provide you with booking confirmation emails and notifications of changes to your booking details;
• to provide medical and nursing personnel with the information necessary for them to make an informed professional judgement as to the safety of administering the vaccine to you;
• to maintain a record of your vaccination date.

Your first name, surname and date of birth may be supplied to your employer so that your employer can identify you and verify that you did receive our services. Your first name, surname and email address will be available to your employer before the program in order to administer the booking schedule. For more information about the way in which ProVax manages your personal information, please contact ProVax Pty Ltd on 1300 662 328.

Disclosure to third parties
Only when certain provisions are met, will ProVax use your personal information or disclose your personal information to another organisation or individual.

These include:

• with your consent;
• when fraud or unlawful activity is suspected by the organisation and the information is disclosed to relevant persons or authorities;
• when the use or disclosure is required or authorised by law;
• when we believe that the use or disclosure is reasonably necessary to assist an enforcement body in the performance of its functions; or
• for the preparation for, or the conduct of, legal proceedings or for the implementation of the orders of a court or tribunal.

Emails
We may retain the content of any email that you send to us. Any personal information contained within those emails, including your email address, will be only be used or disclosed in the ways set out in this Privacy Policy. ProVax employees or our Internet Service Provider may monitor your email message content for maintenance purposes or if email abuse is suspected.

Access
If you need to access any personal information we hold about you, please contact us using the Contact Details set out below. We request that you provide us with as much detail as you can about the particular information you seek, in order to help us retrieve it. An access fee may be charged to cover our costs of providing that information to you. In certain circumstances, we may not be required by law to provide you with access to your personal information. If that is the case, we will give you our reasons for that decision.
We take reasonable steps to make sure that the personal information we collect, use and disclose is accurate, complete and up-to-date.

Security
We take reasonable steps to protect all of the personal information we hold from misuse and loss and from unauthorised access, modification or disclosure. This protection applies in relation to information stored in both electronic and hard copy form.

Links to other websites
You should be aware that other websites which are linked to our Website might have privacy practices that differ from those outlined in this Privacy Policy. Linked websites are responsible for their own privacy practices and you should check their websites for their respective privacy practices.

Cookies
We use cookies on our website. A cookie is a small text file placed on your hard drive by our web page server. A cookie can later be retrieved by our web page server. Cookies are frequently used on websites and you can choose if and how a cookie will be accepted by configuring your preferences and options in your browser.
ProVax uses cookies so that we may interact with your browser. The purpose is to provide you with better and more customised service and provide a more effective website.

We use cookies:
*to determine if you have previously visited our website,
*to identify pages and content provider sites you have accessed,
*to store your preferences for certain kinds of information,
*to store a password so that you are not required to input the password every time you visit our website, and
*for administrative and security purposes.

These cookies do not collect personally identifiable information and we do not cross-match information that has been collected through cookies with other personal information to determine who you are or your email address.